The parts that do the work
Set up once. It runs behind the visits your team is already seeing.
Hear about problems first
Every patient can post publicly. They can also send feedback straight to your team — or do both. Either way you see the concern early enough to act on it.
See who patients mention most
Reviews are credited to the team member who delivered the visit, so good work gets noticed instead of disappearing into a number.
Connects to your practice software
Hi5 can sync with your practice management system, so visits flow in without anyone keying in a patient list.
Tracks and links toGoogleYelpFacebook
Three steps. No extra desk work.
Your team keeps seeing patients. Hi5 handles the follow-through.
Hi5 asks the patient
After each visit, Hi5 texts or emails a short feedback request automatically. Your front desk doesn’t chase anyone.
The patient chooses how to share it
Hi5 drafts a review in the patient’s own words, ready to post. Patients can also send feedback privately to your team, or both.
Watch your reputation build
New reviews appear on Google, Yelp and Facebook — and you can see which visits and which team members earned them.
When reputation finally matches your care
Hi5 helped our online reputation finally reflect the level of care we were already delivering every day. We started sounding like the obvious choice in our market.
New patients mention they chose us because of what they read online. That used to almost never happen. Now it is a regular part of our front desk conversations.
Parents research everything. When they see real feedback from other families, the consultation books itself more often than before.
Negative feedback used to surprise us after it was already public. Now we see patterns earlier and fix small issues before they grow.
What I like most is that it does not feel like another piece of software demanding attention. It simply helps our strongest patient experiences show up where they matter.
Our team feels recognized when patients share positive experiences. Hi5 made that visible without adding another chore to anyone’s day.
I was skeptical about anything reputation-related feeling pushy. Hi5 stayed respectful to patients and still moved the needle for us.
The quality of our care was never the problem. Visibility was. Hi5 helped close that gap beautifully.
We compete with a lot of practices nearby. Having consistent, authentic patient voices in the wild has been the clearest differentiator for us.
Across two locations we finally have one clear picture of how patients talk about us. That alone was worth it.
Questions teams ask before starting
Ready when you are
Create your Hi5 account
Your team keeps seeing patients. Hi5 follows up after the visit.
Create account- No extra work for the front desk
- Concerns reach your team the same day
- Invite the team when you are ready
- Last year’s listing
- 18 reviews · 4.2
- To pass that listing
- 83 more this cycle
- After each visit
- Hi5 asks. Nobody chases.